Frequently asked questions I don't have an Apple product. Are feltbags also available for products from iRiver, Sony, Creative Zen oder Cowon iAudio? Most mp3 players and cell phones on the market are compareable in size. Our products are custom fit for Apples product portfolio, but fit many other products too. If not, for a small fee, we deliver feltbags on demand! You tell us your size, we ship your personal feltbag. I would like to use a feltbag for my digital camera. How can I find out if the offered sizes fit my product? feltbags for the latest generation of Apples iPod Classic are the largest sleeves in our collection and usually fit most point and shoot cameras like the Casio Exilim series. Our iPhone bags fit most smart phones on the market like the Blackberry. Just compare your device with Apples products and try the closest match. If you are looking for a specific size, try our feltbag on demand service! My feltbag has a shipping related damage. Can I get a replacement? We have high demands in terms of quality. Our materials are chosen carefully and our seamsters work precise. All feltbags are made by hand, and as with all crafted products mistakes can happen. If your feltbags has an obvious material failure or open seams, please write us an email within 14 days after shipping. We will replace your feltbag immediately. The feltbags online store doesn't work for me! How can I order? If you encounter a problem with our store, please send us a quick email describing the problem. We will take action as soon as possible. Please also include your desired product, color and size, and we will process your order by email. Support You found a production or shipping related problem on your brand new feltbag? Please send us an email immediately. We will cantact you and send you a replacement. Email to feltbags support... Are you are unhappy with our products or expected something else? Send your feltbag back within the first 14 days and we will refund the full retail price without any questions asked. Please use the address on, and if possible the original packaging. Thank you.